Currently, our official store supports domestic shipping only.

For international shipping inquiries, please contact our customer support.

Once your order ships, the tracking number is automatically sent via KakaoTalk notification or email.

You can also find it in My Page → Order History.

Orders ship within 1–2 business days after purchase.

Delivery typically takes 1–3 days after shipment, depending on the region.

(Orders placed on weekends or holidays ship the next business day.)

The product is covered by a 1-year warranty from the date of purchase, with free A/S available for device defects.

NeuroTx provides A/S support.

Please contact our customer support for prompt assistance.

A/S may be provided free of charge or at a cost, depending on the issue and warranty period.